Privacy Policy
Privacy information – Personal & Data
Last Updated on June 12, 2024 by Sallyrays Customer Support
Sallyrays is the online marketplace for products and services, where you come to unleash the power of convenience. The marketplace is supplied with products direct from Sallyrays, as well as utilising a variety of dropshippers and other suppliers. Sallyrays will guide you and be with you on your journey to unleash your power of convenience.
At Sallyrays, we take your privacy and the security of your personal information seriously. This Privacy Policy outlines how we collect, use, and protect your information when you use our online marketplace platform. By using our platform, you consent to the practices described in this Privacy Policy.
1. Information We May Collect:
We may collect various types of information from you, including but not limited to:
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- Personal information: such as your name, email address, phone number, and postal address.
- Payment information: such as credit card details (card details are NOT retained post checkout), PayPal account information, or other payment method details. Sallyrays adheres to PCI Standards (Payment Card Industry Standards).
- Transaction information: including details about the products or services you purchase or sell on our platform.
- Usage information: such as your IP address, device information, and browsing activity on our platform.
- Communication information: including any correspondence you have with us, such as customer support inquiries or feedback.
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2. How We Use Your Information:
We may use the information we collect from you for the following purposes:
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- To provide and improve our services: including facilitating transactions, processing payments, and enhancing user experience.
- To communicate with you: including responding to your inquiries, providing customer support, and sending important updates or notifications.
- To personalize your experience: including showing you relevant content, products, or services based on your preferences and browsing history.
- To prevent fraud and ensure the security of our platform: including detecting and investigating suspicious activities or unauthorized access.
- To comply with legal obligations: including complying with applicable laws, regulations, or legal processes
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3. Information Sharing:
Sallyrays may share your information with third parties in the following circumstances:
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- Service providers: We may engage trusted third-party service providers to assist us in providing our services, such as payment processors or shipping partners. These service providers are obligated to protect your information and are only allowed to use it for the specific purpose of providing the requested services.
- Business partners: We may share your information with our trusted business partners to offer you additional products or services that may be of interest to you. However, we will always obtain your consent before sharing your information for marketing purposes.
- Legal requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a court order or government investigation.
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4. Data Security:
We have implemented various security measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Data Retention:
We will retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. Your Rights:
You have the right to access, update, or delete your personal information. You can do this by logging into your account or contacting us directly. However, please note that certain information may be retained for legal or legitimate business purposes.
7. Child Protection & Privacy:
Our platform is not intended for use by individuals under the age of 18. We do not knowingly personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
8. Changes to this Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our platform.
If you have any questions or concerns about our Privacy Policy, please contact us at [email protected].
9. Comments:
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
10. Media:
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
If you upload any images or documents – make sure all copyright ownership is that of the poster.
Any media related enquiries can be made to the SallyRays Media Department
11. Cookies:
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
12. Intellectual Property & Embeded Content from other websites:
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
13. Who we share your data with:
If you request a password reset, your IP address will be included in the reset email.
14. How long do we retain your data for:
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
15. Who we share your data with:
If you request a password reset, your IP address will be included in the reset email.
16. What rights you have over your data:
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
17. What rights you have over your data:
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
18. Scam Protection Information Provided:
Sallyrays provides the Power of Convenience. This means that, the convenience provided MUST NOT come at the expense of security. To that end, Sallyrays has the Power to educate our customers and potential platform users. We at Sallyrays, besides offering great products – have provided an area where you can up your knowledge in relation to Scams, Best Practises and general online safety. You can find this information in our Scam Protection facility.